Technical

I CAN’T LOG IN TO MY ACCOUNT, WHAT SHOULD I DO?

If your e-mail address or password is not working, double check that you are using the same e-mail address and password that you used when you first created your account. If you do not remember your password, enter your e-mail address in to the 'Forgot Your Password?' box on the log-in page and we'll send you an e-mail to remind you what your password is.

CAN I UPDATE MY ACCOUNT DETAILS?

Yes, all you need to do is log-in to your ‘Tui-B’ account. Here you can edit your contact information, manage your addresses and change your password.

HOW DO I SIGN UP TO RECEIVE YOUR E-MAILS?

The best way to sign up for our newsletter is to set up an ‘Tui-B’ account. If you don’t want to do this in the footer of the website you just enter your email where it says 'Newsletter'